Privacy policy

Privacy Policy

Last updated: January 2, 2026

This Privacy Policy describes how ITAALE (“ITAALE,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase through itaale.com or otherwise interact with us.
Monarch Linens is an in-house product line operated and sold through ITAALE.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

How We Collect Personal Information

To provide our services, we collect personal information from the following sources:

1. Information You Provide Directly

  • Contact information: name, email address, phone number, and mailing address

  • Account information: login credentials and account details

  • Order information: billing address, shipping address, and payment confirmation

  • Customer support information: details you provide when contacting us

2. Information We Collect Automatically

When you interact with our website, we may automatically collect certain data, including:

  • Device and browser information

  • IP address and approximate location

  • Pages viewed, interactions, and time spent

  • Cookies and similar tracking technologies

3. Information from Third Parties

We may receive information from trusted third parties, such as:

  • Payment processors (transaction confirmations only)

  • Shipping and logistics providers

  • Advertising and analytics partners

How We Use Personal Information

We use personal information to:

  • Process orders and payments

  • Provide customer service and account support

  • Arrange shipping, returns, and refunds

  • Communicate order updates and service messages

  • Send marketing communications (where permitted)

  • Improve website functionality and user experience

  • Detect and prevent fraud or unauthorized activity

Marketing Communications & SMS

If you opt in to marketing communications, including SMS messages, you may receive promotional or transactional messages from ITAALE.

  • Message frequency may vary

  • Message and data rates may apply

  • You may opt out at any time by following unsubscribe instructions or replying STOP to SMS messages

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Analyze site traffic and performance

  • Deliver personalized content and advertising

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain site features.

How We Share Personal Information

We may share personal information in the following circumstances:

  • Service providers: payment processors, shipping carriers, and IT services

  • Business partners: only as necessary for services you request

  • Legal obligations: when required to comply with applicable laws or lawful requests

We do not sell personal information.

Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information (subject to legal or operational requirements)

  • Opt out of marketing communications

To exercise these rights, contact us at contactitaale@gmail.com. We may need to verify your identity before processing your request.

Data Security

We implement reasonable technical and organizational safeguards to protect personal information. However, no method of transmission or storage is completely secure. Please contact us immediately if you believe your account has been compromised.

Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: contactitaale@gmail.com
Business: ITAALE
Location: Canterbury, CT 06331, United States