Shipping Policy
Shipping Policy
This Shipping Policy applies to all orders placed through ITAALE and its in-house product lines, including Monarch Linens. ITAALE is responsible for order processing, fulfillment, and customer support.
Shipping Options
Economy Shipping
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Delivery time: 5–8 business days
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Rates: Calculated at checkout based on order weight and destination
Standard Shipping
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Delivery time: 3–4 business days
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Rates: Calculated at checkout based on order weight and destination
Order Processing
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Processing time: 1–2 business days (excluding weekends and holidays)
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Once your order ships, you will receive a confirmation email with tracking information
Shipping Restrictions
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Orders currently ship within the United States only
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We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time
Shipping Delays
Delivery times are estimates and may be affected by:
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Weather conditions
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Carrier delays
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Peak holiday seasons
If your order experiences an unusual delay, please contact us with your order number at:
contactitaale@gmail.com
Damaged or Lost Packages
Damaged packages
If your order arrives damaged, please contact us within 48 hours of delivery so we can assist with the next steps.
Lost packages
If your package appears lost in transit, contact us at contactitaale@gmail.com, and we will assist in locating your order.
Note: ITAALE is not responsible for carrier delays but will make reasonable efforts to assist customers.
Returns and Refunds
Please review our Refund Policy for details regarding returns, refunds, and exchanges.
Contact Information
For shipping-related questions or support, contact:
contactitaale@gmail.com
Returns and Exchanges
Please refer to our Return Policy for details on how to return or exchange items.
If you have any additional questions, please feel free to contact us at contactitaale@gmail.com